At Beisuny, we’re committed to ensuring your order reaches you smoothly and accurately.
Please review our detailed shipping policy below for information on processing times, delivery options, costs, and tracking.

Eligible Shipping Locations

We currently ship to all 50 U.S. states, including Alaska and Hawaii.

Please note:

• We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.

• Please provide a valid physical street address at checkout to avoid delivery issues.

Shipping Time & Methods

We aim to deliver your order as quickly as possible.

• Standard Shipping (Free): 4–6 business days

• Expedited Shipping ($8): 2–3 business days

Shipping times are estimates and may vary due to weather conditions, carrier delays, holidays, or other unforeseen factors.

Order Processing Time

Orders placed before 4:00 PM Pacific Standard Time (Los Angeles) are processed the same business day.
Orders placed after 4:00 PM (MST) will be processed on the next business day.

Delivery Carriers

We work with several trusted and reliable carriers to ensure your order arrives safely and on time, including:

• United States Postal Service (USPS)

• United Parcel Service (UPS)

• FedEx

• DHL Express

• Amazon Shipping

• Regional Carriers (e.g., LaserShip, OnTrac)

Our system automatically selects the most efficient carrier based on your delivery location and shipping method.

Tracking Your Shipment

Once your order ships, you’ll receive a confirmation email with a tracking link.
This link provides real-time updates directly from the carrier’s website so you can monitor your delivery progress.

Checking Your Order Status

You can check your order status anytime by:

• Logging into your Beisuny account, or

• Visiting our Track Your Order page and entering your tracking number.

Missing or Delayed Items

If your shipment is missing, delayed, or shows delivered but not received, please contact our Customer Support Team immediately at
support@beisuny.com

We’ll promptly investigate the issue and ensure any missing items are replaced or refunded as appropriate.

Expedited Shipping (Optional)

For urgent orders, you can select Expedited Shipping during checkout.
This ensures priority processing and delivery within one week from your order date using our fastest carrier partners.

Contact Information

For questions about your shipment or order status, please contact us at:
support@beisuny.com

1802 Sirrine Dr, Santa Ana, CA 92705, United States
Business Hours: Mon–Sat, 10:00 AM – 6:00 PM(PST).